Purchasing Overview
Smart analytics
Organized data for quick decisions
Ana Pereira
Commercial Director, TechSupreme
“Since adopting the solution, our orders are processed 40% faster, and the seamless integrations with our ERP have eliminated rework. Not to mention the significant increase in sales with the new insights generated by the platform.”
B2B (Business to Business) e-commerce is an electronic commerce model in which transactions occur between businesses, rather than end consumers. This type of platform facilitates the purchase and sale of products or services between manufacturers, distributors, wholesalers, and retailers, offering features such as personalized catalogs, volume-based pricing, and order automation.
The main difference between B2B (Business to Business) and B2C (Business to Consumer) e-commerce is the target audience and the purchasing process: B2B e-commerce: Sales between companies, with large-volume orders, price negotiations and longer purchasing cycles. B2C e-commerce: Direct sales to the end consumer, with smaller purchases, quick decisions and fixed prices. In addition, B2B e-commerce usually requires integrations with management systems (ERP, CRM) and order approval flows, while B2C focuses on the consumer experience and digital marketing.
Criar um e-commerce para seus fornecedores pode trazer diversas vantagens, como:
Automação de pedidos: Redução de erros e tempo gasto em processos manuais.
Agilidade nas compras: Facilidade para realizar pedidos e acompanhar o status em tempo real.
Personalização de preços e condições: Possibilidade de oferecer preços e condições de pagamento diferenciadas para cada fornecedor.
Integração com sistemas de gestão: Maior controle sobre estoques, faturamento e logística.
Escalabilidade: Capacidade de expandir seu negócio sem aumentar significativamente os custos operacionais.The main ERPs and CRMs that can be integrated with a B2B e-commerce include: ERPs: TOTVS, SAP, Bling, Omie, Linx, ContaAzul, Senior, Oracle Netsuite. CRMs: Salesforce, HubSpot, Pipedrive, Zoho CRM, RD Station CRM. Integration with these platforms allows automatic synchronization of stocks, orders, customers and billing, optimizing the management of your e-commerce.
O acompanhamento de pedidos pode ser feito diretamente na plataforma do e-commerce, e oferece Painel de controle com status atualizado dos pedidos. Notificações por e-mail informando mudanças de status. Integração com transportadoras para rastreamento de entregas em tempo real. Acesso ao histórico de pedidos para visualizar compras anteriores e gerar novas ordens de compra rapidamente.
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